What is Ma Penderie Vintage 's return policy?
Our return policy is 14 days. If 14 days have passed since the order was delivered to you, unfortunately we can no longer offer you a return.
To be eligible for a return, your item must be unused and in the same condition as the day it was received. It must also be in its original packaging.
Underwear and tights are excluded from returns for hygienic reasons.
Discounted items cannot be refunded.
How do I make a return?
The shipping costs to return your item are your responsibility. Shipping charges are non-refundable.
Before returning your item, please send us an email specifying the order number and the name of the item you wish to return.
How can I contact you?
To contact us, the easiest and fastest way for you is to use our interactive chat service or via the email address: firstname.lastname@example.org
We normally respond between 24 and 48 hours, on business days from 9:00 a.m. to 5:00 p.m. Central European Time.