Left Continue shopping

your basket is empty

Show options
Show options

Delivery Policy

Shipping and Delivery:

Delivery time: Total delivery time = processing time + shipping time

Processing time: Before shipping your order, we We normally need 3-14 working days to prepare your products. Processing time is separate from shipping time. Please note that a small number of orders may still require between 9-14 business days depending on stock availability.

At this time, warehouses are subject to additional guidelines to ensure the safety of workers and products. Under certain circumstances, the time may be extended depending on environmental, political or internal infrastructure factors.

Shipping time: Generally, for standard shipping, it It takes between 7-20 business days for your order to reach you.

Please check our website chat support for the exact time frame if you wish.

For pre-order or backordered items, please refer to the estimated date listed on the product description page.

Cost of delivery

Delivery costs are free for orders greater than or equal to €39.90, otherwise they are €5.90 per order.

Delivery failure

- We are not responsible for delivery failures caused by customer negligence. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/recipient name. In this case we are unable to issue a refund.

- Orders delivered to a relay point and not collected on time will not be refunded.

- If you notice that the information relating to your order is incorrect, please contact us at indicating your order number and correct information before the order is shipped, otherwise we will not be able to modify it.

- For some remote countries and regions, please allow delivery time. Please note that you may need to collect your package from your local post office. We thank you in advance for your patience and understanding!

Our top priority is to ensure that your orders are delivered to you as quickly as possible.
Please remember that the delivery time Shipping does not include order fulfillment time.
Would you like to check the status of your order? Click here (https://www.mapenderievintage.com/apps/parcelpanel) to find your tracking information and order details.

⚠️ Attention

1. Unexpected delays during transportation may occur due to COVID-19 and some peak seasons.
2. If you have not received your package after delivery or if you have any questions regarding your order, please contact our customer service at the email address: info@mapenderievintage.com dans within 14 days of the delivery date.