Shipping & Deliveries
Shipping and Delivery:
Delivery Time: Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we normally need 2-9 working days to prepare your products. Processing time is separate from shipping time. Please note that a small number of orders may still require between 9 and 14 working days depending on stock availability.
At this time, warehouses are subject to additional guidelines to ensure the worker and product safety. In certain circumstances, the time may be extended depending on environmental, political or internal infrastructure factors.
Shipping Time: Generally, for standard shipping, it it takes 7-15 working days for your order to reach you.
Please check our chat support on the website for exact time frame if you want.
For pre-order or out-of-stock items, please refer to the estimated date shown on the product description page.
Delivery cost
Delivery costs are free for orders greater than or equal to €39.90, otherwise they are €5.90 per order.
Failed Delivery
- We are not responsible for failed deliveries caused by customers' negligence. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee name. In this case, we are not able to issue a refund.
- If you find that the information relating to your order is incorrect, please contact us at info@mapenderievintage.com indicating your order number and correct information before the order is shipped out, otherwise we can't change it.
- For some remote countries and regions, please allow delivery time. Please note that you may need to collect your package from your local post office. We thank you in advance for your patience and understanding!
Our top priority is to ensure that your orders are delivered to you as quickly as possible.
Remember that the lead time shipping does not include order fulfillment time.
Do you want to check the status of your order? Click here (https://www.mapenderievintage.com/apps/parcelpanel) to find your tracking information and order details.
⚠️ Attention
1.Unexpected delays during shipping may occur due to COVID-19 and some peak seasons.
2.if you have not received your package after it was delivered or you have questions about your order, please contact our customer service at the email address: info@mapenderievintage.com within 14 days of the delivery date.
⚠️ Attention
1.Unexpected delays during shipping may occur due to COVID-19 and some peak seasons.
2.if you have not received your package after it was delivered or you have questions about your order, please contact our customer service at the email address: info@mapenderievintage.com within 14 days of the delivery date.